Mama Baje Privacy Policy – Your Data is Completely Safe With Us

1 What Information We Collect

Certain information is collected when you register and use services on mama baje. A detailed breakdown is provided below.

Directly Provided Information

When you create an account or use our services on mama baje, you voluntarily provide the following information:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for KYC verification)
• Payment Details (mBanking Number)

Automatically Collected Information

Some information is collected automatically while you use mama baje:

2 How Collected Data Is Used

Mama baje uses your information only for specific, defined purposes. No data is ever used unnecessarily.

• Account Management: For registration, login, and account verification.
• Service Delivery: To deliver uninterrupted gaming, betting, and payment services.
• Ensuring Security: To prevent fraud, hacking, and money laundering.
• KYC Verification: For identity and age verification to meet legal and regulatory requirements.
• Service Improvement: To analyze usage patterns and improve the platform.
• Contact: To send important updates, security alerts, and promotional offers.
• Legal Liability: To comply with requests from government or law enforcement authorities.

3 How Long We Retain Your Data

Mama baje does not retain your data any longer than necessary. Retention periods are outlined below:

• While your account is active: All data is retained from the time your account is opened until it is closed.
• After Account Closure: Transaction data may be retained for up to 5 years to meet legal requirements.
• KYC Documents: Retained for up to 3 years after verification.
• Session Logs: Retained for up to 90 days for security purposes.

Once the retention period ends, data is securely deleted or anonymized.

4 Sharing Information with Third Parties

Mama baje does not share your information with others except in specific circumstances. Sharing may occur on a limited basis in the following cases:

Payment Processors

Only the necessary details (transaction amount and mobile number) are shared with Mobile Pay, Nagad, and Rocket to process payments. Each of these providers has its own privacy policy.

Law Enforcement Agencies

When required by applicable Bangladeshi law, mama baje is obligated to provide relevant information to the appropriate authorities. The utmost care is taken whenever such sharing occurs.

Technology Partners

Trusted partners are used for server hosting and technology services. These partners are contractually bound to comply with mama baje's privacy policy.

5 Cookie Policy

Mama baje uses cookies to keep the website running smoothly and to improve your experience.

Cookie Type

• Essential Cookies: Essential for maintaining your login session and ensuring security. Disabling these cookies will prevent the website from functioning correctly.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: To understand which parts of the website are used most. Completely anonymous.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent some mama baje services from functioning properly.

6 Your Rights

Mama baje respects and is committed to upholding the following rights regarding your personal data.

To exercise any of these rights Help Center or reach us by email. We will respond within 30 business days of receiving your request.

7 Children's Privacy

Mama baje strictly enforces an 18+ policy. No one under the age of 18 is permitted to register on mama baje.

If a minor registers on mama baje by mistake and this comes to our attention, the account will be deactivated immediately and all collected data will be deleted.

8 Security Measures

Mama baje uses internationally recognized technology and practices to keep your data secure:

• TLS/SSL Encryption: 256-bit encryption on all data transmissions.
• Password Hashing: Passwords are stored using the bcrypt algorithm.
• Two-Factor Authentication (2FA): An additional layer of protection.
• Firewall & Intrusion Detection: Real-time threat monitoring.
• Regular Security Audits: Periodic audits conducted by third-party security experts.

9 Privacy Policy Updates

Mama baje may update this Privacy Policy when necessary. For significant changes:

• You will be notified at your registered email address.
• A notification will be displayed at the top of the website.
• The "Last Updated" date on the page will be changed accordingly.

Continued use of mama baje after any changes takes effect will be considered acceptance of the updated policy.

10 Get in Touch

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

We typically respond to privacy-related requests within 7 business days.